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Refund Policy

Software developed by PowerMyMac is available on a try-before-you-buy basis, there are free trial versions you can download to ensure that you can fully experience it prior to making your purchase. When available, documentation for software is also available online. We encourage you to review the documentation and try the software prior to making your purchase to ensure that it meets your requirements.

If you are not satisfied with software purchased directly from PowerMyMac, please contact our Customer Support Team (either by email or by phone) within 30 days of your purchase to receive a refund. Refunds requested more than 30 days after your initial purchase date will not be issued unless the transaction was subject to a fraudulent purchase.

In case you are issued a refund, it should appear on your credit card statement within 1 to 7 business days. Upon receiving a refund you shall cease all use and destroy all copies, full or partial, of the Software for which you no longer possess a valid, purchased license. PowerMyMac reserves the right to disable any product keys and/or serial numbers issued to you for the refunded products.

NON-REFUNDABLE CASES

PowerMyMac may decline refund claims in the following cases:

Please note that we can only accept refund claims for products purchased via our online store - purchases made from the Mac App Store and retail stores such as Amazon.com are subject to those stores' refund policies.