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Sales FAQs

Q: What's the limitation of a free trial version?

A: The trial version of PowerMyMac only allows you to clean 500 MB. And when the free-trail period is over, you will need to purchase the full version of the program to continue using it.

Q: Can I use the program on two Macs with one registration code?

A: Yes, we offer four license types to fit different needs: Monthly Subscription (1 month/1 Mac), Annual Subscription (1 year/1 Mac), Lifetime License (Lifetime/1 Mac), Family License (Lifetime/5 Macs). If you need a registration code for more than 2 Macs, then you can select the Family License.

Q: Can I request a refund if I’m not satisfied with your program?

A: If the reasons for refund meets our refund policy, we allow a refund within 30 days. You can check the refund policy here: https://www.powermymac.com/refund-policy/

Software FAQs

Q: Is it safe to use PowerMyMac?

A: Yes, it’s 100% safe to use because PowerMyMac is fully notarized by Apple. This means its code has been check for viruses and Apple found it safe to use on macOS Catalina.

Q: How to activate the PowerMyMac?

A: First, download and install PowerMyMac on your Mac. Second, launch the software and then enter your activation code. If you have any trouble in activating the software, feel free to contact us via this email: support@imymac.com.

Q: How can I update the software?

A: You can click the "Check the updates" on the software menu. It will lead you to update the latest version. Or you can simply visit our website and download the latest version.